All Brush Fire pieces are hand-painted to order. Payment must
be made at time of placing the order by Visa or Master Card.
Orders will be shipped by the most appropriate ground service
– Canada Post, UPS, Fed Ex, etc. Should you require rush
delivery, a quote will be given to you at the time of your order
All Ground Orders to shipping destinations in Canada are charged
$20 per piece for shipping and handling. All Ground Orders to
the United States are charged $25 per piece for shipping and
handling (plus any actual duty or tax fees). All Air and rush
orders will be charged actual fees and rates will be provide
at time of order confirmation.
Please check your deliveries immediately and report any damage
to us within 7 days. Also, please save all packaging material
if you discover your piece has arrived damaged.
Requesting a Replacement Piece
Brush Fire Studio will not accept returned merchandise without
All of our pieces are hand-painted to order and may not be returned
unless they are damaged. If we’ve made a mistake on a
personalized order, please advise us immediately and we’ll
get a replacement piece out to you A.S.A.P. Please return your
original piece via mail and we’ll send out the new piece
as soon as we receive the original. A credit will be applied
for the return shipping fee.
Delivery time is generally between two to four weeks. Should
you require a rush order, a fee may apply.
Please feel free to contact us with any questions via email
or telephone (204) 475-1213.